This is a new service. Having problems on this page? Your feedback will help us to improve this service

This tool will:

  • Help you navigate the process of handling a concern or allegation
  • Help you find the right people to contact, at the right time
  • Enable you to print a record of the actions you have taken
  • Provide links to helpful advice and resources to support you to handle your concern


This tool will not:

  • Record or save any information you enter online, including in the text boxes. This data is not stored on our servers. If you wish to retain a record of your actions, please print this page and store your documents as per the Data Protection Act.
  • Refer your concern to your local council's Children's Social Care or Adult Social Care team, or the Police on your behalf.

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